Support & Contact

Get Help

Need assistance with Claimb? We're here to help you get the most out of your League of Legends coaching experience.

Email Support

[email protected]

Response time: Within 24 hours

Bug Reports

Found a bug? Please include your iOS version and device model

Feature Requests

Have an idea? We'd love to hear your suggestions

Common Issues

Can't find my summoner?

Make sure you're using the correct region and your Riot ID format (Name#Tag)

AI coaching not working?

Check your internet connection and try refreshing the data

App crashing?

Try force-closing and reopening the app, or restart your device

Data not updating?

Pull down to refresh, or logout and login again

Technical Information

iOS Requirements

iOS 18.0 or later
iPhone only

Supported Regions

EUW, NA, EUNE
More coming soon

Performance

Local-first design
Works offline

Still Need Help?

Check out our comprehensive FAQ section for more answers

View FAQ